Salon & Spa EPOS
Salon & Spa EPOS Appointments, Payments & More
Your salon is not a shop. You sell time, skill, and relationships. Your EPOS should understand appointments, client preferences, and staff schedules -- not just ring up sales.
Why your salon needs more than a basic till
A standard till takes a payment. That is all it does. But in a salon, the payment is the last step in a process that started when the client booked, continued when they arrived, and involved a specific stylist delivering a specific service with specific products. If your system does not track the full journey, you are flying blind.
No-shows are the silent killer of salon profitability. A stylist sitting idle for 45 minutes because a client did not turn up is lost revenue you can never recover. Automated reminders, deposits, and cancellation policies built into the booking system cut no-shows dramatically -- without your receptionist having to chase anyone.
Then there is the retail side. Most salons have products on the shelf that clients want to buy. Without integrated stock tracking, you do not know what is selling, what needs reordering, or what commission your team earned on product sales. Our system handles services and retail as one unified workflow.
Features
Designed for the way salons actually work.
Appointments, client care, retail, and payments -- all flowing together without friction.
Appointment calendar
A visual calendar that shows every stylist's day at a glance. Drag to reschedule, tap to book, colour-code by service type. Handles walk-ins and pre-booked clients side by side.
Client profiles & history
Every client has a profile showing their full service history, colour formulas, product preferences, allergies, and notes. Your team knows exactly what each client had last time before they sit down.
Staff commission & performance
Set commission rates per stylist, per service, or per product. Track individual performance with reports showing bookings, revenue, average ticket, rebooking rate, and retail attachment.
Online booking integration
A branded booking page your clients access from your website, Instagram, or Google. Real-time availability, service selection, stylist preference, and instant confirmation.
Gift vouchers & packages
Sell gift vouchers for any amount or specific services. Create treatment packages (e.g. "Bridal Package") that bundle multiple services at a discounted rate. Track redemptions automatically.
SMS & email reminders
Automated reminders reduce no-shows by up to 40%. Clients get a text or email 24 hours before their appointment with a one-tap option to confirm, reschedule, or cancel.
Walk-ins, deposits, and everything in between
Not every client books ahead. Walk-ins are a significant part of many salons' revenue, and your system needs to handle them just as smoothly as pre-booked appointments. Our calendar shows real-time availability across all stylists, so reception can slot a walk-in into a free gap in seconds.
For high-value services like balayage, extensions, or spa packages, you can require a deposit at the time of booking. The deposit is taken online, deducted from the final bill at checkout, and if the client cancels within your policy window, the system retains it as a cancellation fee -- no awkward conversations needed.
Gift vouchers are a major revenue driver for salons, especially around Christmas, birthdays, and Valentine's Day. Sell them in-salon or online, track redemptions, and never worry about expired or duplicated vouchers. Treatment packages let you bundle services at a discount, encouraging clients to commit to a series of visits.
How It Works
Consultation
We learn about your salon, services, team structure, and booking flow.
Service & staff setup
We build your service menu, set stylist schedules, and configure commission rates.
Install & connect
Hardware installed, online booking page live, reminders configured.
Go live
Your team starts taking bookings and payments from day one with full support.
Frequently Asked Questions
Yes. We provide an online booking page that clients can access from your website or social media. They choose a service, a stylist, and a time slot. The appointment syncs instantly to your EPOS calendar, with no double bookings.
You set commission rates per stylist or per service. The system calculates commission automatically for every transaction. At the end of the week or month, you get a breakdown showing each team member's services, product sales, and total commission earned.
Yes. The system handles both service appointments and product sales. You can track shampoo, conditioner, styling products, and any other retail items with full stock management, including reorder alerts when you are running low.
Yes. Automated SMS and email reminders are sent 24 or 48 hours before the appointment (you choose the timing). This significantly reduces no-shows and gives clients enough notice to reschedule if needed.
Yes. You can require a deposit at the time of booking, either a fixed amount or a percentage of the service cost. If a client cancels within your policy window, the deposit is retained as a cancellation fee automatically.
Get Started
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0333 567 3568
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